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General Inquiries
We are a 24/7 super speciality hospital. We are open every day of the year, including weekends and public holidays, to ensure your pet always has access to care.
We primarily treat companion animals, including dogs and cats. For exotic pets or birds, please call us to check if a specialist is available.
Our hospital is located at Laxmi Chowk, Moshi, Pune, Maharashtra 411062. You can easily find us on Google Maps by searching for "Premium Pet Hospital".
Emergency & Hours
No, you do not need an appointment for emergencies. However, if possible, please call us while you are on your way so we can prepare our team for your arrival.
If you suspect your pet has eaten chocolate, poison, medications, or any toxic substances, bring them immediately to our hospital. Do not attempt to induce vomiting unless directed by a veterinarian.
Yes, we provide pet transport/ambulance service for critical cases and emergency pickups. Please call our emergency number (+91 91451 44651) to arrange assistance.
Medical Services
Yes, we offer professional pet grooming (haircuts, baths, nail trimming) and premium boarding services in clean, comfortable, and supervised spaces.
Absolutely. We have state-of-the-art operating theaters, advanced anesthesia monitoring, and experienced veterinary surgeons capable of performing orthopedic, soft-tissue, and emergency surgeries.
Yes, we offer comprehensive vaccination packages for dogs, cats, puppies, and kittens. Our veterinarians will design a custom vaccination schedule during your first check-up.
Our focus is on providing high-end clinical and surgical care within our hospital where all diagnostic and treatment equipment is immediately available. However, we can refer you to mobile vet partners for routine home check-ups.
Most pets benefit from grooming every 4-6 weeks. However, this depends on the breed, coat length, and activity level.
Yes, we recommend booking in advance to ensure our groomers have enough time to provide the best care for your pet.
Our groomers are trained in stress-reduction techniques. We take extra time with nervous pets to make them feel safe and comfortable.
Typically, pets should not have food after 10:00 PM the night before surgery, but water is usually okay. We will provide specific instructions for your pet.
We use a multimodal approach, including local anesthetics, injectable pain meds, and take-home medications to ensure your pet is comfortable during and after the procedure.
Most surgical patients are ready to go home the same afternoon. For complex procedures, we may recommend overnight monitoring to ensure a safe recovery.
Billing & Policies
We accept cash, credit/debit cards, and all major UPI payment apps (Google Pay, PhonePe, Paytm, BHIM, etc.).
We assist with reimbursement claims for all major pet insurance providers in India. Our billing department will provide you with standard detailed bills, medical records, and discharge summaries required for claim submissions.
It's best to enroll your pet while they are young and healthy to avoid "pre-existing condition" exclusions and secure lower premiums.
Most insurance providers do not cover conditions that were diagnosed or symptomatic before the policy started. This is why early enrollment is key.
Our hospital provides all necessary medical records and invoices. For partnered providers, we offer direct billing (cashless); for others, you can submit the documents through the provider's app.